Danger Zone

The Danger Zone settings card is where PrimeTask keeps its most destructive actions - the ones that can't be undone, the ones that wipe data or reset state across the whole app. It's deliberately separated from every other settings card so you can't stumble into any of these actions by accident, and every action is guarded with clear warnings (and where appropriate, a type-to-confirm step that forces you to prove you mean it).

There are four actions in the card, listed from highest-impact to lowest-impact:

Delete Space

delete a specific Space and everything in it

Delete All Data

wipe every Space, every task, every CRM record, every setting, and your PIN

Reset to Factory Settings

reset preferences to defaults but keep your data

Reset Onboarding

replay the first-run welcome flow (non-destructive, keeps everything)

Each action and what it actually does is explained below.

Everything in this card is destructive or irreversible

Except for Reset Onboarding, every action on this card permanently removes something. There is no undo. Before running any of the first three actions, make a backup from Data Management - one-click backup takes a few seconds and it's the only safety net you have if you change your mind afterwards.

What you can do

Delete a specific Space

and all the tasks, projects, CRM records, notes, and files inside it

Delete all your PrimeTask data

everything, across every Space, plus your PIN, profile, and preferences

Reset every setting and preference

back to factory defaults without touching your data

Replay the first-run onboarding

the welcome flow, the intro modals, and the setup wizard - without losing any data or your license

How to open the Danger Zone

Settings card: Open Settings from the sidebar, then open the Danger Zone card. It sits near the bottom of the Settings page, away from the everyday-use cards.
Settings search: Open Settings and type danger, delete, reset, or wipe.
Command palette: Press ⌘+K (or Ctrl+K), type danger or delete, and pick the entry.

The card header shows a Caution tag so you always know you've opened it intentionally - it's not something you'll accidentally click through while looking for something else.

Things worth knowing

Four actions, four risk levels

The card's four actions cover a wide range of severity. Here's how to think about which one matches your situation:

Action	What it deletes	What it keeps	Risk
Reset Onboarding	Nothing	Everything (data, license, settings)	None - fully safe
Reset to Factory Settings	Settings and preferences	All your data files	Medium - loses customisations
Delete Space	One Space and everything in it	Your other Spaces, your settings	High - permanent data loss for that Space
Delete All Data	Everything: every Space, every task, your PIN, your profile, all preferences	Your installed app only	Highest - complete wipe

Use the lightest option that solves your problem. If you're trying to see the welcome flow again, use Reset Onboarding, not Delete All Data. If you want a fresh Space, delete that Space, not everything.

Delete Space - wipe one Space cleanly

The Delete Space action permanently removes a Space and every piece of content inside it: tasks, projects, notes, CRM records, attachments, tags, custom fields, statuses, priorities, automations, PrimeFlow canvases - everything. Your other Spaces are untouched.

To delete a Space:

Step 1

Pick the Space from the dropdown.

Step 2

If you see a warning about the Space (see the next section), resolve the blocker first.

Step 3

Click Delete Space (or Delete Everywhere for iCloud-synced Spaces - see below).

Step 4

A confirmation dialog asks you to type the Space name exactly to confirm. This isn't a formality - it's the safeguard that prevents a mis-click from destroying work.

Step 5

Click the final confirm button. The Space and its contents are permanently gone.

If you're deleting the currently active Space, PrimeTask switches to one of your other Spaces automatically before the deletion runs, so you're never left with nothing selected in the sidebar.

**Warning - Delete Space is not recoverable except from backup:** Once you confirm, the Space and everything in it is gone from this device. The only way back is to restore from a backup taken before the deletion. If you haven't been using Data Management's auto-backup, you have no safety net - so back up before you delete.

Delete Space - three conditions that block deletion

The card refuses to delete a Space in a few specific situations, to prevent silent data loss:

You only have one Space left. PrimeTask always keeps at least one Space so the app has somewhere to store new tasks. If you see "Cannot delete last space", you'll need to create a second Space first (from Spaces Settings) before you can delete the original - or use Delete All Data if you actually want to wipe everything.
The Space has File Sync enabled. If the Space is syncing via File Sync, deleting it directly would leave the sync folder out of step with your local data. The card tells you to disable sync first in Sync Settings, then come back and delete. See File Sync Settings for how to turn sync off for a specific Space.
The Space uses iCloud Sync and you're offline. iCloud deletion has to notify every other Mac signed into your Apple ID that the Space is gone, and that requires an internet connection. If you try to delete an iCloud Space while offline, the card tells you to connect first and try again.

Delete Space - iCloud Spaces delete everywhere at once

If the Space you're deleting uses iCloud Sync, the button changes its label from Delete Space to Delete Everywhere, and the confirmation dialog explicitly warns you that the action removes the Space from every Mac signed into your Apple ID - not just the one you're clicking from.

This is how iCloud Sync works: your iCloud Space isn't "this Mac's copy" - it's one shared piece of data that lives across every Apple device you own. Deleting it deletes it everywhere. There is no per-device opt-out.

iCloud deletions hit every Mac

If you have a Space syncing across your Work Mac and Home Mac and you delete it from either one, it's gone from both. This cannot be undone by going to the other Mac. The only recovery path is restoring from a pre-deletion backup. Always back up before deleting an iCloud Space.

Delete All Data - the nuclear option

Delete All Data wipes everything PrimeTask has stored on this device:

All tasks and subtasks
All projects and PrimeFlow canvases
All CRM data - contacts, companies, activities, linked records
Your PIN code and security settings
Your profile and all local preferences
All local storage (theme, shortcuts, notifications, integrations configuration)

After Delete All Data, PrimeTask is in the same state it was in the first time you installed it - except your license is still there (license activation survives this action).

This is the right action if you're:

Handing PrimeTask to another person and want to give them a clean install
Genuinely starting over after a failed setup or a serious data issue
Selling, donating, or recycling the device and want PrimeTask's data gone before it leaves your hands

It's the wrong action if you just want to reset settings, replay the welcome flow, or clean up one Space. Use one of the lighter options instead.

**Warning - Delete All Data is a full wipe and cannot be undone:** This action is not reversible. Your tasks, projects, CRM records, notes, custom fields, automations, PIN, and everything else you've built in PrimeTask will be permanently erased from this device. Restoring from a backup (via Data Management) is the only way back. Run a backup first if you aren't already using auto-backups - and confirm the backup exists before you run the wipe.

Reset to Factory Settings - keeps data, resets preferences

Reset to Factory Settings (the Reset Settings button) restores every preference to its default value. Theme goes back to System, sidebar colours return to default, notification settings reset, keyboard shortcuts return to their out-of-the-box mappings, integration toggles come back off, automation master toggles return to off, and so on.

Your data is not touched. Tasks, projects, CRM, notes, custom fields, and everything else you've created stays exactly where it was. This is a settings-only reset, not a data wipe.

Use this if:

You've customised a lot of settings and want a clean slate without losing work
You suspect a settings conflict is causing strange behaviour
You're troubleshooting and want to rule out a bad preference

After reset, you can set your preferences back up however you like. This action is reversible only in the sense that you can re-set every preference individually - there's no undo button.

Reset Onboarding - fully safe

Reset Onboarding is the one action on this card that's non-destructive. It replays the first-run welcome experience you saw the very first time you opened PrimeTask: the intro screen, the welcome modal, and the setup wizard. None of your data, settings, or license is affected - it just clears the "you've already seen this" flag so the onboarding flow runs again.

Use this if:

You want to see the welcome flow again
You want to re-run the setup wizard (same effect as Re-run Setup Wizard in Help & Documentation Settings)
You're handing PrimeTask to someone else and want them to see the intro, but want to leave your own data and license intact (for example, setting up PrimeTask on a trusted family member's account without wiping your own content)

This is safe to click. You can run it as many times as you want - every run replays the tour, never touches anything else.

Always back up before destructive actions

The safest way to use the Danger Zone is always with a current backup. Auto-backup is one of PrimeTask's standard safety features - configured from Data Management - and it's the one thing that turns every destructive action in this card from "irreversible" to "restorable". Before deleting a Space, wiping all data, or resetting settings, confirm you have a recent backup. If you don't, take one right now, verify it exists, and only then proceed.

Take a fresh manual backup right before a Danger Zone action

Even if auto-backups are on, take a brand-new manual backup immediately before running any destructive action. This gives you a backup from seconds before the change, not hours or days before it, so if you need to restore you lose at most a few minutes of work.

Common questions

"I accidentally deleted a Space. Can I get it back?"

Only if you have a backup from before the deletion. Open Data Management and restore the most recent backup that still had the Space in it. If you don't have any backup that includes that Space, it's gone - there's no recovery path on the local device. This is the exact reason the card nags you to back up before every destructive action.

"Why can't I delete my last Space?"

Because PrimeTask needs at least one Space to store your tasks and projects - there's no "no Space" state in the app. If you actually want to wipe everything and start fresh, use Delete All Data instead, which removes all your content without leaving an orphaned Space. If you want to replace your existing Space with a different one, create a new Space first in Spaces Settings, then come back here and delete the original.

"The card won't let me delete my File Sync Space. What do I do?"

Turn off sync for that Space first, then come back. Open File Sync Settings, find the Space, open its Sync Settings panel, and set the sync method to None. Once sync is off, the Danger Zone card will allow the deletion. The two-step process exists so a one-click deletion can't accidentally leave the sync folder out of step with what's on disk.

"Deleting my iCloud Space - will it really remove it from every Mac?"

Yes, exactly. iCloud Sync doesn't have "this Mac's copy" and "that Mac's copy" - it has one shared Space that lives across every Mac on your Apple ID. When you delete it, the deletion propagates to all of them. If you want to keep the content but just disconnect one Mac, switch that Mac's Space to None sync method from Spaces Settings first - that detaches it from iCloud without deleting anything. Only then delete the Space locally if you want it gone from that Mac only. For the full story, see iCloud Sync.

"Delete All Data wiped my PIN. Is that supposed to happen?"

Yes. Delete All Data is a complete device-level wipe of PrimeTask's state, and that includes your PIN, profile, preferences, and every piece of content. It doesn't touch your license (you stay activated), but everything else is cleared. If you wanted a lighter action that keeps the PIN, use Reset to Factory Settings instead - it resets preferences without wiping data or the PIN. See Security Settings for setting up a new PIN after a wipe.

"I want to replay just the welcome flow, not the tutorials. Which action do I want?"

Reset Onboarding. It replays the welcome experience (intro, welcome modal, setup wizard) without touching your tutorial progress, points, or badges. If you want to also replay the tutorials, go to Help & Documentation Settings and use the Replay buttons on each tutorial module - those are separate from the onboarding flow.

"Will Reset to Factory Settings log me out of my license?"

No. License activation survives all three destructive actions in this card - Delete Space, Delete All Data, and Reset to Factory Settings all leave your license intact. If you want to remove your license from this device (for example, to transfer it to another computer), use the Transfer License button in License Settings - that's a separate action designed specifically for license management.

"Is there any way to undo a Danger Zone action?"

Only by restoring from a backup taken before the action ran. The app doesn't have a trash can, undo history, or grace period for destructive operations - once confirmed, they're final. That's why every Warning in this article recommends a backup first: the backup is the undo.

"I'm about to sell my Mac. What's the right way to remove my PrimeTask data?"

1. Transfer your license first - open License Settings → Transfer License. This releases the license so you can re-activate on your new Mac. 2. Back up your data if you haven't already - Data Management → create a backup, save the file somewhere safe (external drive, cloud, new Mac, etc.). 3. Run Delete All Data from this card. That wipes every Space, every preference, your PIN, and your profile from the old Mac. 4. Uninstall PrimeTask from the system.

Where to go next

If you want to…	Read this
Back up before running a destructive action	Data Management
Turn off sync for a Space before deleting it	File Sync Settings
Create a new Space before deleting your last one	Spaces Settings
Transfer your license to another computer	License Settings
Set up a new PIN after a full wipe	Security Settings
Replay the first-run welcome flow	Help & Documentation Settings
Understand how iCloud Spaces behave across devices	iCloud Sync
Understand how File Sync Spaces behave	File Sync
Start learning PrimeTask from the top after a reset	Welcome to PrimeTask
Run the setup wizard again	Setup Wizard
Browse all settings cards	Settings Overview