Task Comments

Every task has a comment thread. It is where you record what was decided and why, flag what is blocking you, note what changed, and reply to what someone else wrote. Open the task months later and the whole story is still there, in the order it happened.

This is not the same as the task's description. The description is what the task is, rewritten whenever the plan changes. Comments are what happened, added to and never rewritten. Most tasks want both: a description that stays current, and a thread that remembers.

What you can do

Write an update

with headings, lists, tables and checklists, or paste in a whole document

Attach files and images

, and paste a video or post address to have it play in the thread

Reply to a comment

and jump back to the one you answered

Say what kind of entry it is

: a decision, a blocker, a call, a meeting, an update or a plain note

Give a comment a status

, so an open question reads differently from a settled one

Pin what people must read first

, and bookmark what you want to find again

React

to a comment without adding another one

Mention another task

so both tasks show the connection

Mention a person, a contact or a company

without leaving the thread

See which tasks have a conversation

from your task list, and sort or filter by it

Find any comment

from search

How to open comments

On a task: open the task and use its comments control
From your task list: the Comments column shows how many a task has, and opens the thread when you click it. A task with none still offers the control, so you can start a thread without opening the task first

The thread opens without taking over the screen, so the task stays in view while you read it.

Give the thread more room

it can be dragged wider, and it remembers the width you chose for next time.

Writing a comment

Type into the comment box and send. Comments are written in Markdown, so headings, lists, tables, quotes, code blocks and checklists all work, and you can paste a whole document in without it losing its shape.

Checklists are real. Tick a box in a posted comment and it stays ticked, so a comment can carry a short list of things to do without becoming a task of its own.

Attach files and images to a comment the same way you attach them to a task. Paste a screenshot straight into the box and it arrives as an attachment.

Addresses become previews. Paste a video, a post or an image address and it plays or appears in the thread instead of sitting there as a line of text.

A long comment folds. Anything past a comfortable reading height is shortened with a way to open it, so one long entry cannot push the rest of the conversation off the screen.

Replying

Use the reply action on any comment and your new one is posted with a copy of what you replied to, so the conversation reads correctly on its own.

Click the quoted text to jump to the original. In a long thread that saves scrolling and reading to work out what somebody was answering.

The quote is a copy taken at the moment you replied. That means your reply still makes sense if the original is later edited or removed, and if it has been deleted, PrimeTask tells you so rather than jumping nowhere.

Marking a comment

Four things let a thread be scanned rather than read end to end.

Type says what kind of entry it is: a note, a progress update, a decision, a blocker, a call, a meeting or an email. Pick it as you write, or change it afterwards if something was filed as the wrong kind.

Status marks where an entry stands: to do, in progress, in review, done, or blocked. It belongs to the comment, not to the task, so a single blocker in a long thread can be marked resolved without touching the task itself.

Pin keeps a comment where everyone reading the thread sees it first. Use it for the thing that must not be missed.

Bookmark is personal. It marks a comment so you can filter back to it later.

Reactions let you agree, acknowledge or say thanks without adding another comment to the thread.

Changing a type or a status is not an edit

a comment only shows as edited when its words change. Reclassifying or pinning leaves it alone.

Mentions

Type @ in the comment box and pick what you mean from the list.

Mention another task and both tasks show the connection. The task you mentioned gets an entry in its own thread saying where it was mentioned and what was written, so you can follow a decision from either end without hunting for it. You can also make the link one way, if you want the reference without adding anything to the other task.

Mention a person you share a space with. This needs a shared space with collaboration turned on, which is part of Pro.

Mention a contact or a company from your CRM to tie a discussion to the record it is about. PrimeCRM is part of Pro.

Pick from the list, do not type the name

a mention is created when you choose it from the @ list. Typing a name by hand looks the same but creates no link, because a name on its own is not enough to know which record you meant.

Finding comments

From your task list. The Comments column shows a count per task. Sort by it to bring the busiest work to the top, and filter by it to see only tasks that have a discussion, or only tasks that do not.

Inside a thread. Filter by words, by type, by status, by what a comment contains (images, videos, posts or files), or narrow to pinned or bookmarked entries. You can also hide anything marked done, which is the quickest way to get a long thread down to what is still open.

From search. Comments are included in search results across the app. A result shows which task the comment belongs to, and opening it takes you to that task with the comment in view.

Comments and your AI assistant

If you have connected an AI assistant, it can take part in the thread. It can read a discussion before it starts work, and write up what it did when it finishes, so the reasoning ends up on the task rather than in a chat window you will close.

Its comments are labelled as its own, under a name you choose in Settings → External Integrations, so a thread always makes clear which entries were written by a person.

It can only change what it wrote. Your comments are not its to edit or delete. You can edit or delete anything in the thread, including your assistant's.

You decide whether it takes part at all. The comment tools can be switched off in the same settings card, along with any other group of tools you would rather it did not have.

See Bring Your Own AI for connecting an assistant in the first place.

Comments in a shared space

Comments travel with the Space, so everyone you share it with sees the same thread. Each comment records who wrote it, so a thread with several people in it stays readable.

You can always edit and delete your own comments. In a Space shared with other people, Space owners and admins can also remove anyone's, which is what stops a Space filling with material nobody can clear up after somebody leaves.

Sharing, not live typing

comments arrive as the Space syncs. You will see a colleague's comment appear in an open thread, but you are not watching them type it.

Collaboration is part of Pro. See File Sync Collaboration.

Things worth knowing

Deleting is permanent, with a moment to change your mind

Removing a comment removes it, and for a few seconds afterwards you are offered the chance to put it back. After that it is gone, along with any files attached to it. Replies to it survive, because each reply keeps its own copy of what it answered.

Deleting takes its attachments with it

a file attached to a comment goes when the comment does, everywhere the Space is shared.

Comments belong to the task, not the project

Moving a task between projects takes its thread along. A comment is about the work, and the work is the task.

Subtasks have their own threads

A subtask is a task, so it gets a thread of its own rather than sharing its parent's. That keeps a discussion about one small piece of work out of the way of the bigger conversation.

Automatic entries

When another task is mentioned, PrimeTask writes the entry on the other task for you. Those are marked as automatic so they can be told apart from anything a person wrote, and they are removed again if the mention that created them goes.

Common questions

"What is the difference between a comment and the task description?"

The description is what the task is, and you rewrite it whenever the plan changes. Comments are what happened, and you add to them. If you find yourself rewriting the description to record a decision, that decision wants to be a comment.

"Can I comment on a subtask?"

Yes. Every task has its own thread, and a subtask is a task.

"Will my teammates see my comments?"

In a shared Space, yes, as the Space syncs. In a personal Space there is nobody else to see them.

"Can someone edit my comment?"

Only you, and the owner or an admin of a shared Space. That last part exists so a Space can be tidied up after somebody leaves rather than filling with material nobody can remove.

"I typed @ and the name, but nothing linked. Why?"

A mention has to be chosen from the list that appears when you type @. Typing the name by hand produces text that looks the same but points at nothing, because the name alone does not say which task or person you meant.

"Do comments count towards anything on the task?"

No. A comment's status is its own. It does not change the task's status, its progress or its due date.

"Can I use comments without connecting an AI assistant?"

Yes. Comments are a normal part of PrimeTask. Connecting an assistant is optional and off until you set it up.

Where to go next

If you want to…	Read this
See where comments live on a task	Task Details Page
Write and format the task description instead	Task Notes
Attach files to a task	Task Attachments
Show, sort and filter the Comments column	Task List View
Find a comment you half remember	Global Search
Let an AI assistant take part	Bring Your Own AI
Share a Space so a team can join in	File Sync Collaboration